Delivery Information:
1. We offer various trade methods, including EXW, FOB, CIF, DDU, DDP, etc., allowing customers to choose the most suitable option based on their requirements.
2. We consider the proximity to the factory where the goods are located when selecting the appropriate port of departure.
Customers can provide the destination port where the consignee is located or choose a designated port for delivery.
3. Our transportation methods encompass a wide range of options, including waterway transportation, air transportation, and courier services such as DHL, FedEx, EMS, UPS, TNT, etc.
For waterway transportation, we work with reputable shipping companies such as APL, CMA, CNC, COSCO, EMC, EVERGREEN, HMM, KMTC, MCC, MSC, MSK, ONE, SITC, YML, etc.
Air transportation is available through airlines such as (Air China): CA; (China Southern Airlines): CZ; (China Eastern Airlines): MU; (Garuda Indonesia): GA; (Cathay Pacific Airways): CX; (Cathay Dragon): KA; (Korean Air): (Japan Airlines): JL; (Singapore Airlines): SQ; (Thai Airways International): TG, and more.
4. The transportation time will vary depending on the destination and the chosen transportation method. We will communicate and confirm the estimated time of arrival with the customer prior to shipping.
5. Shipping costs are influenced by factors such as transportation method, weight, size, and destination. We provide shipping cost estimation services to assist customers in budgeting.
6. Once the goods are shipped, we offer order tracking services to provide customers with detailed information about the whereabouts of their shipment. Additionally, based on the selected trade method, we can arrange cargo insurance to provide compensation in the event of loss or damage during transportation.
7. The specific transportation arrangements mentioned above will be coordinated by dedicated personnel, taking into account the actual situation and policies. We strive to tailor the optimal and most cost-effective shipping plan based on the information provided by the customer.
Please note that we are committed to ensuring the smooth transportation of goods and will work closely with customers to address any specific requirements or concerns they may have regarding transportation.